Terms of sale

Purpose

These terms govern the sale of the subscriptions offered on kimaime.com. They apply to anyone who takes out a subscription.

The dating service is not open yet: no subscription can be bought today. These terms are published in advance, so that nobody discovers the rules at the moment of paying.

They complete our terms of use, which remain applicable.

The seller

The service is sold by Silman DABO — WAGA MULTI-SERVICES, entrepreneur individuel (régime du micro-entrepreneur) registered in France under company number 529 286 825 (R.C.S. Paris), with its place of business at 9 passage du Poteau, 75018 Paris, France.

Contact: contact@kimaime.com — 07 43 04 79 15

What is sold, and what stays free

A subscription opens one thing only: the right to write the first message to another member, and to write again before they have replied.

Everything else is free, with no time limit:

• creating an account and filling in your profile;
• browsing other members;
• receiving messages;
• replying to someone who has written to you.

What a subscription does not buy

A subscription buys access, never an outcome. We guarantee no meeting, no reply, no relationship and no marriage, and we promise no number of members and no level of activity on the site.

We do not introduce anyone to anyone: members choose for themselves. The site ranks no one and recommends no one.

The plans and their prices

Three plans are offered. Each is sold for a fixed period, paid once:

• 1 month: €19.90
• 3 months: €44.90
• 6 months: €74.90

What the prices include

Prices are shown in euros, all taxes included. The price that applies is the one displayed on the site at the time of the order.

We may change our prices at any time. A change never affects a subscription already paid for: the period bought runs to its end at the agreed price.

Ordering and paying

Orders are placed from the Subscription page of your member area. Card payments are handled by our provider Stripe; we never see your card number and we do not store it.

The subscription only opens once Stripe has confirmed the payment. A few seconds may pass between your return to the site and that confirmation.

Stripe sends you a payment receipt. It is proof of the transaction.

Duration, and how it ends

The subscription starts when the payment is confirmed and ends at the close of the period bought.

There is no automatic renewal and no recurring charge. At the end of the period, the right to write first simply stops, and nothing is charged. You continue to use the rest of the site free of charge, and to reply to anyone who writes to you.

An email tells you about seven days before the end, so that the date does not take you by surprise.

Taking out a new plan before the current period ends extends your access; the periods add up, they do not replace one another.

Your right of withdrawal: 14 days

You have fourteen days from the date of purchase to change your mind, with no need to justify yourself and with no penalty.

To exercise this right, simply write to contact@kimaime.com from the email address of your account, asking to cancel your subscription. No particular wording is required.

We refund the full amount paid, within fourteen days of receiving your request at the latest, using the same means of payment as the original order.

We keep nothing back for messages already sent during those fourteen days.

After those fourteen days

After that period, the subscription is due for the whole period bought and is not refundable, except in the two following cases.

If we close the service permanently, we refund the part of the subscription matching the remaining period.

If a technical interruption on our side deprives you of the service for several consecutive days, we extend your subscription accordingly, on request.

Suspension or closure of an account

If your account is suspended or closed because you did not follow our acceptable use policy, the current subscription is not refunded.

If a suspension turns out to have been unjustified after review, your subscription is extended by the length of the suspension.

How to report, how a report is examined and how a decision can be challenged are described in our acceptable use policy.

Availability of the service

We do what we can to keep the site available, without guaranteeing uninterrupted availability. The service may be suspended temporarily for maintenance or development.

Complaints and mediation

For any complaint, please write first to contact@kimaime.com. We answer every message and look for an amicable solution.

If the disagreement persists, French law allows you to refer the matter free of charge to a consumer mediator. Our mediator will be appointed before the paid service opens, and the contact details will appear here. We prefer to write this rather than name a mediator who does not exist yet.

Applicable law

These terms are governed by French law. In the event of a dispute, an amicable solution will be sought before any legal action.

The protective provisions of the French consumer code apply, and nothing in these terms can deprive you of them.

Changes to these terms

These terms may change. The version that applies to your subscription is the one in force on the day of your order, and the date appears at the top of this page.

This text will be reviewed by a legal professional before the paid service opens.